Our comprehensive onboarding process is designed to equip you with the skills and knowledge needed to excel as a product tester. Follow these steps to successfully onboard and contribute to the quality assurance of our products:
Step 1: Introduction and Orientation
Meet with the HR team for an introduction to our culture, values, and policies.
Gain an understanding of the importance of product testing in ensuring high-quality software and user satisfaction.
Step 2: Product Familiarization
Attend product training sessions to gain a deep understanding of our products, features, and functionalities.
Study product documentation, user guides, and related resources provided in the knowledge base.
Step 3: Product Proficiency Test
Take a product proficiency test to demonstrate your comprehensive knowledge of the product.
Showcase your ability to navigate and interact with different features effectively.
Step 4: Bug Reporting Procedure
Learn the standardized procedure for reporting bugs, glitches, and irregularities discovered during testing.
Familiarize yourself with the bug tracking and reporting tools used by our team.
Step 5: Shadowing Experienced Testers
Shadow experienced product testers during real-time testing scenarios to observe best practices.
Understand how to identify, reproduce, and document bugs for efficient resolution.
Step 6: Test Assignment Monitoring
Access the ticketing system to monitor and retrieve your assigned test cases and testing scenarios.
Follow the prioritization and scheduling guidelines to manage your testing assignments effectively.
Step 7: Independent Testing
Gradually start conducting independent product testing based on your assigned tasks.
Apply the knowledge gained during training and mentorship to perform thorough and accurate testing.
Step 8: Bug Reporting and Documentation
Utilize the established bug reporting procedure to document and report any identified issues.
Provide clear and detailed descriptions, steps to reproduce, and necessary attachments in bug reports.
Step 9: Continuous Learning and Improvement
Participate in regular team meetings, knowledge-sharing sessions, and workshops to stay updated with product updates and testing methodologies.
Contribute suggestions for enhancing testing processes and improving product quality.
Step 10: Performance Review and Growth
Undergo a performance review to assess your testing skills, adherence to testing guidelines, and overall contribution to product quality.
Explore opportunities for career growth within the Product Testing team or other relevant departments.
By following this comprehensive onboarding process, you will become a skilled and proficient product tester, contributing significantly to the enhancement of our software products. Your commitment to meticulous testing and dedication to continuous improvement play a vital role in delivering high-quality products to our users. If you have any questions or need assistance during the onboarding process, your supervisor and the testing team are here to support you.