Test team onboarding

Our comprehensive onboarding process is designed to equip you with the skills and knowledge needed to excel as a product tester. Follow these steps to successfully onboard and contribute to the quality assurance of our products:

Step 1: Introduction and Orientation

• Meet with the HR team for an introduction to our culture, values, and policies.

• Gain an understanding of the importance of product testing in ensuring high-quality software and user satisfaction.

Step 2: Product Familiarization

• Attend product training sessions to gain a deep understanding of our products, features, and functionalities.

• Study product documentation, user guides, and related resources provided in the knowledge base.

Step 3: Product Proficiency Test

• Take a product proficiency test to demonstrate your comprehensive knowledge of the product.

• Showcase your ability to navigate and interact with different features effectively.

Step 4: Bug Reporting Procedure

• Learn the standardized procedure for reporting bugs, glitches, and irregularities discovered during testing.

• Familiarize yourself with the bug tracking and reporting tools used by our team.

Step 5: Shadowing Experienced Testers

• Shadow experienced product testers during real-time testing scenarios to observe best practices.

• Understand how to identify, reproduce, and document bugs for efficient resolution.

Step 6: Test Assignment Monitoring

• Access the ticketing system to monitor and retrieve your assigned test cases and testing scenarios.

• Follow the prioritization and scheduling guidelines to manage your testing assignments effectively.

Step 7: Independent Testing

• Gradually start conducting independent product testing based on your assigned tasks.

• Apply the knowledge gained during training and mentorship to perform thorough and accurate testing.

Step 8: Bug Reporting and Documentation

• Utilize the established bug reporting procedure to document and report any identified issues.

• Provide clear and detailed descriptions, steps to reproduce, and necessary attachments in bug reports.

Step 9: Continuous Learning and Improvement

• Participate in regular team meetings, knowledge-sharing sessions, and workshops to stay updated with product updates and testing methodologies.

• Contribute suggestions for enhancing testing processes and improving product quality.

Step 10: Performance Review and Growth

• Undergo a performance review to assess your testing skills, adherence to testing guidelines, and overall contribution to product quality.

• Explore opportunities for career growth within the Product Testing team or other relevant departments.

By following this comprehensive onboarding process, you will become a skilled and proficient product tester, contributing significantly to the enhancement of our software products. Your commitment to meticulous testing and dedication to continuous improvement play a vital role in delivering high-quality products to our users. If you have any questions or need assistance during the onboarding process, your supervisor and the testing team are here to support you.